Research Article

Challenges of secondary mathematics pre-service teachers in using ChatGPT in mathematics learning

Jody May Miñao Dangculos 1 * , Maria Rhoda Damos Sosas 1 , Judith M. Aleguen 1 , Fitzgerald C. Kintanar 1
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1 Cebu Technological University, Cebu, PHILIPPINES* Corresponding Author
Contemporary Mathematics and Science Education, 7(1), January 2026, ep26009, https://doi.org/10.30935/conmaths/18444
Submitted: 02 July 2025, Published: 21 April 2026
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ABSTRACT

ChatGPT is widely known for enhancing student learning. However, it still presents challenges for pre-service teachers that have yet to be fully explored. This study used a descriptive qualitative research design, utilizing semi-structured interviews with the 20 secondary mathematics pre-service teachers selected through purposive sampling. The participants are students from a higher education institution in the Philippines with prior experience using ChatGPT to learn mathematical concepts. The findings identified challenges, including limited input and interface design, as well as concerns about accuracy and reliability stemming from response errors. ChatGPT’s methods often differed from textbook approaches. Students also encountered technical issues, such as limited internet connectivity and system errors. Investing in reliable internet connectivity, a premium subscription, and educator training is essential to address these challenges. ChatGPT should also be used as a supplementary tool, with students encouraged to cross-validate its output. Collaboration between artificial intelligence (AI) developers and educators is essential to promote the ethical use of AI in education. Future researchers may conduct further studies to assess the long-term impacts and emphasize the use of ChatGPT as a complementary tool alongside other learning resources.
Keywords: ChatGPT, mathematics learning, pre-service teachers, challenges, qualitative research design, AI in teaching and learning, technology in education

CITATION (APA)

Dangculos, J. M. M., Sosas, M. R. D., Aleguen, J. M., & Kintanar, F. C. (2026). Challenges of secondary mathematics pre-service teachers in using ChatGPT in mathematics learning. Contemporary Mathematics and Science Education, 7(1), ep26009. https://doi.org/10.30935/conmaths/18444

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